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Rodney May

United States

1 Reviews
3 Reads
0 Useful

1 review

ELEGOO

I have 2 carbon 2s BOTH are a disaster

I have 2 carbon 2s, both are misbehaving ONE is now completely inoperative One has CANVAS feeding errors These problems have been ongoing since the machines were 1 month old. I have been working with customer support for several months unsuccessfully. Now customer support has stopped responding at all. Now my Neeptune 4 MAX bed heater fails to maintaing 70C When im printing PETG leading to failed prints. I'll start a ticket for that today, but I assume they won't answer me. I have contacted my Credit card company and amazon about these issues and have started a dispute on the 2 CARBON 2s. I enjoyed these printers for the short time they were working correctly. At this point I wouldn't wish these printers on my worst enemy. These printers were bought in December - January and February and they started failing in March

2026-06-01Verified