Unprofessional, almost scammish
One month in, they threaten to cancel me, saying they need a picture of my title. My bike is older so it doesn't have the right number of digits in the vin. whatever! I sent them the pic. 6 weeks later I get a cancellation notice. I log in to the website, it says I don't owe anything. called twice, with no answer. finally got to communicate through text. they said I needed to send a pic of my title. I sent a screenshot proving I had already sent them that. They were kind enough to offer to charge me MORE money to reinstate this bogus cancellation. THEN, they issue me a small refund, proving I didn't owe money.Insane. unprofessional. disorganized. Don't use them if you want reliable insurance. Can't imagine how they'd mess up a claim...