Bought their software bot in early Feb…
Current status bad! Bought their software bot in early Feb 2025 and followed all the requirements for funding etc. It never produced a profit. Ok, they made adjustments to account for market changes etc, so I gave it the full year as required to honor the refund policy. Requested a refund in Feb 2026, got automated reply they are getting lots of requests. I am sure they are given no profits to be found. I am ok with loosing money on the investment in the market, but NOT ok with lack of replying and NOT HONORING the refund after a year as they outlined in their own material. I would have never signed up if it were not for the refund of the software/bot fee if it didn't profit at least that amount. Now as others have posted, they seem to be ghosting all customers, phone number points to email and emails don't get human reply. This should certainly be a legal fraud matter at this point. Not because their product didn't make a profit, but for failing to honor refunds and selling software promising support that isn't as described.