I went to the KFC/Taco Bell…
I went to the KFC/Taco Bell establishment in Cadiz KY today, 6/6, around 1:45 pm. I pulled up to the drive thru because I had my dog with me and it was over 80' out. I ordered the 8pc chicken tender meal that comes with 2 lrg sides and 4 biscuits. I also added 2 orders of empanadas. The drive thru gal tells me that I get 4 sides, even though I tell her the menu board say 2 sides and 4 biscuits. So I tell her just to double the mashed potatoes with gravy and the coleslaw. After paying, I was asked to pull forward because there was a wait or 3-5 minutes on the empanadas. So I did. After about 10 minutes, the drive thru gal comes out with a bag (that had a bucket in it 🤷) and says, "oh you had the empanadas. I sorry, I forgot". Said it would be a 2-3 minute wait. After another 5 minutes, she finally comes out, (this time bag has 2 boxes and a bag) only for me to notice that I was short an order of empanadas. So I turned my truck off, went inside, told the drive thru gal I only got 1 order and she acted like I was being difficult. Just smerked and walked away to tell another person to drop another order and waiting another 5 minutes. So, after paying over $27, leaving the establishment at 2:20, I get home to find my sides were small individual sides, like the ones that are in the combo meals. Not to mention that I didn't get the mashed potatoes, just the gravy. It wasn't even busy when I arrived there. No wait in drive thru before placing order and when I went in to get the rest of my order there were only 5 people inside waiting for food, 2 couples and 1 old man. This place is getting worse with each visit. Seriously needs to be re-evaluated for their skill set and hire people who know what a sense of urgency means. 30 minutes for most of my items already being made before I even got there. Come on! Oh yeah, didn't even get my receipt.