DEODAP
DEODAP I am writing to express my extreme dissatisfaction with the service provided by DTDC regarding my shipment. AWB Number: 7D131851191 My parcel has still not been delivered. There have been no calls from the delivery team, no proper updates on the tracking website, and no satisfactory response from customer support. Despite repeated attempts to obtain information, nobody has provided a clear explanation regarding the status of my shipment. Due to this unreasonable delay and poor customer service, I no longer wish to receive this product. I am requesting an immediate cancellation of the shipment and a full refund of my payment. The experience with both DTDC and DEODAP has been highly disappointing. As a customer, I expected timely delivery, accurate tracking information, and professional communication. Unfortunately, none of these expectations have been met. One of your customer executives reportedly stated, "AWB - 7D131851191, D = stand dog. We can trust a DOG." If this statement was made, it is completely unacceptable and reflects very poorly on customer service standards. My feedback regarding this experience is extremely negative: DTDC: "Delivery Time Doesn't Count" DEODAP: "Dissatisfied Every Order, Delivery Always Problematic" I request that this matter be investigated immediately and that my refund be processed without further delay. If I do not receive a satisfactory resolution, I will consider escalating the matter through the appropriate consumer grievance channels. Reminder…… 2 Details Ticket No. : #2606030386 Issue : Other Delivery Related Issue Customer Name : Bhavish Date : 03/06/2026 12:38 PM