AirAsia is only interested in commission
I booked a flight through this company. The flight was changed to a time that didn't connect with an international flight I had previously booked. I contacted them through chat. After 12 days they said they couldn't change the flight , only the airline could . After contacting the airline I was told, correctly, that as Airasia had booked it they must make the change. On contacting Airasia they once again lied and said to contact the airline. I told them that I had and it was their responsibility. Only then did they said they could help. To book the immediate flight beforehand they quoted me the full price. So through no fault of my own, it seems that Airasia couldn't be bothered modifying my flight and tried to sell me a new flight for which they get commission. Absolute lowlife company.DO NOT USE THEM