Looks can be deceiving…
The house appears to be a beautiful spot, but I feel we were sold on many things that were either not working, not actually what we had, or otherwise. Upon arrival, one porch light was out and the garage doors looked like something from a horror movie from the cobwebs and dirt. We expected to use the elevator for bags since it’s 3 stories, but maintenance never came to show us how to use it. The guy who did show up said he wasn’t here for that, just to deliver paper towels, which we didn’t request. Secondly, the fireworks are so far away there’s no watching Disney fireworks from the balcony as advertised. You can barely see the top of the fireworks and unless you’re distinctly watching from a very far distance at that exact moment, you wouldn’t know they were happening. Third, the shower on the second floor is definitely a concern. There’s a lot of bubbling and uneven surfaces. It appears epoxy was poured over a huge issue, possibly a leak, which would explain the heavy caulking. The shower step is covering a huge amount of mold. This is also notable in the shower on the third floor. Beware! The step is caving in directly to the shower due to what appears to be a major leak. I don’t see how it would ever pass an inspection. One bathroom was missing the entire mirror, so one person had to use the other bathroom. Lastly, the game room wasn’t in full working capacity. Again, we called, but maintenance never came. It’s also important to note every tv has between 2-5 remotes (also called about this). We were never able to figure out the tv’s other than turning them on. As for the outside, the front porch was covered in leaves when we arrived. The pool is great for swimming, but just be aware it overflows, so if you’re on the patio, you’ll experience the water as well. We had very high hopes this was a premier resort stay, and it fell short of that on many levels.