Failed second chance
After avoiding hd for three years due to significant issues I decided to give them another try. This time the store that I order from, by phone, never delivered the items. The store could only say they can’t do anything and gave me a phone number as my only option. I called it and talked with a good, professional agent with some knowledge. However I still could not get the items because they would now have to charge me 1.5 times the price of the items to get them delivered. I’m a housebound senior citizen and no longer a customer.