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Samantha

Malaysia

2 Reviews
1 Reads
0 Useful

2 reviews

GemBet

MONOPOLY Roulette⁩

MONOPOLY Roulette⁩; ⁨07/07/2026 19:49:34⁩; ⁨Game: Monopoly Roulette⁩; ⁨Game ID: 18bfff7b40aacb3b152f7977⁩ In this round, I was given the choice to choose between three cards. I had chosen the first card and i could see that the card was chosen. But two seconds later, an automated message came up saying that I had not chosen a card and a random one was chosen - resulting in me having the lowest multiplier that round. How absurd! I normally would not complain if i hadn’t chosen a card as you can check from my history I have lost a lot in the past and have not complained. But if I’m due to win, then I think I should be fairly compensated. I’ve included the game ID here in case anyone wants to investigate this because live support just tells me “no error on their end and they can’t do anything” update: have reached to customer support and its been almost a month and have NOT heard back from any of them

2026-07-07
GemBet

unfair gameplay

there was a pragmatic BJ game i had played where there was a technical glitch on your end. the cards werent read properly and they just disregarded the whole game. some of us had good hands like myself. i had perfect pair kings against the dealers low card. i reached out to live support who couldnt be bothered to help me. all they said was that it was a glitch and the original bet had been refunded to my account. but shouldnt the round count since ALL the cards were already dealt? how is this fair to the players who had good hands and were forced to just give that up? Update: someone reached out and has rectified the situation. Have gotten some compensation for the issue so thank you live support for reaching out after my review.

2026-06-10Verified