Grayson Living shipped me a defective…
Grayson Living shipped me a defective product and spent weeks refusing to assist me with a return. Their manufacturer disputed the photos of the damage. When I initiated a chargeback on my card, Grayson finally offered to assist with the issue. They were either going to ship me a new one (which would take weeks) or take a return, but charge me nearly 50% of the cost of the item. They also did not inform me when the item would be delivered and the driver threatened to leave it on the sidewalk so I had to ask my building staff to assist, which incurred a building fine on my end.