Triips uses unethical tactics
Triips uses a trial-extension dark pattern that turns a stated 7-day free trial into a 21-day funnel designed to push past the cancellation window. I signed up, tried to cancel within the original 7-day trial, and was routed into a “14-day extension” instead of being allowed to cancel cleanly. I was then charged CA$59 the moment that extension expired. I cancelled within 7 days of the charge and requested a refund. Triips refused, citing an “all payments final” policy — even though their own timeline (which they sent me in writing) confirms my initial cancellation attempt and the extension funnel. Their justification for keeping the money was that they had sent me 2-3 promotional emails per week. If you’re considering Triips, know that: — The “7-day trial” is structured so that any cancellation attempt triggers an extension offer — The charge processes the exact moment the extended trial expires — They will not refund under any circumstances, regardless of usage — Customer service is scripted and will not escalate There are better-run flight deal services. Going with one of them.