Be careful
Be careful. Based on their reviews, it seems this company generally offers good products and service but mistakes happen and my experience is that in that case you can expect absolutely no help. My ikea covers arrived in good time, lovely fabric and appeared well made but were too big for the cushions. I contacted them and was told they only accept returns in “unused” condition which means in practice they have a no return policy but that’s not what I wanted anyhow. They requested photos which I supplied but in the face of clear evidence they insisted persistently that there was no problem. The customer service person was patronising and obstructive but thankfully stopped just short of calling me a liar. There’s no benefit to me in deceiving them. She declined my request to escalate my concern to her manager but eventually sort of conceded there was a problem caused, mysteriously, by me having caused the cushions to somehow shrink so it was my fault! I’ve spent hundreds of dollars on baggy, ill-fitting covers which look terrible. I’ve never posted a negative review before but I’m disgusted by the way I’ve been treated