Crew onboard was very unprofessional…
Crew onboard was very unprofessional and rude as I was travelling with my family. Staff named Mahima who was not smiling while communicating like others behaved worst among all as in when I asked her extra copy of form which they were distributing earlier while landing, she asked me what I want I told her when it is safe to do so to give me a form, she said they don't have and they never gave any forms then I pointed at crew who gave that form which was her so she said , she can't hear anything. After landing she will come to me. I was just 2nd last row from behind. She heard everything clearly as other customers were also trying to tell her but initially she could talk later she pretended she couldn't hear. As there was no difference in distance or engine noise. Even after landing she decided to ignore me. All customers left she still didn't come and was eating along with her colleague in galley area. When I approached her she still didn't helped me and commented about my young child and my old parents that how we made her flight bad. As my parents were carrying their own food and water along with my child whom I was taking care throughout. They didn't even spoke to any of the staff or asked anything to anyone , how could she say such things about them. Infact as a passenger I noticed unprofessional behaviour of her, dirty and smelly, wet washrooms, no smile on anyone's face including Mahima who even accused me and my family that because my parents and my child were someone she took care she doesn't want to give extra form to me. Wow. What a customer service and I waited to get a link so I could send them my feedback, I haven't received any. I don't know y. May b because I already complaint to her and her supervisor for her approach and behaviour, supervisor said she will speak to her. It was horrible experience. We don't travel free and as airline is such low cost we don't expect anything except basic humanity and kindness however I think with staff like Mahima it's too much to ask for.