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Jim Prokop

United States

1 Reviews
4 Reads
0 Useful

1 review

The Home Depot

Home Depot Sells Defective A/Cs

I bought an air conditioner, Vissani, and it doesn't work. I attempted to return it after the 7 day policy was up, and was rudely declined. I was not available to install the AC till around the 6'th day of having it. I gave 2 full days and verified that the product was defective. I was directed toward the manufacturer of the AC, which is a GE product. Their customer support gave me a case #. When I went to follow up 3 days following, they hung up on me. My experience has been spread around. Home Depot has lost some business based on my experience. You lost me as a customer forever.

2026-06-11