No bears were impacted.....
I just had the most amazing experience with Chewy Customer Service chat! I was on the verge of "freaking out" and they did absolutely everything they could to rectify the situation. I really want to share this story with everyone. I ordered a 20 lb bag of dog food to be delivered to a state park I volunteer at in Colorado. I received an email informing me the package had been delivered. This is where my anxiety level begins to rise. I am the one that receives packages, yet FedEx did not visit me today. I could not find this package! I am in active bear country. If a bear finds this package before I do s/he is going to have a feast and never leave the park! Chewy customer service immediately elevated my concerns to a supervisor. He did everything he could, including phoning FedEx instead of simply telling me "It'll take a week, maybe two to track it down." I say, that's going above and beyond! Bravo George! I appreciate you caring enough about not only your customers and their domesticated pets, but also our wildlife and the consequences of human impact in their environment. Thank you! :) P.S. We found the package and no bears were impacted during this situation.