NCSA false sales tactics
My son set up an account with NCSA to get some basic information about their program. They scheduled a meeting call to go over the basics. One of their sales associates, self identified as a coach gave us a very general overview of the system (heavily influenced by the services of their highest tier plan - casually acting as these services are standard). A lot of the services they offer for a paid premium are available for free from my son’s school or club programs. Their website profiles do act as a sort of one stop shop for organizing his progress towards recruitment. The coach heavily leaned on making it sound like my son was already a top candidate for all the best schools, even though he hadn’t really mentioned much about his skill set at that point. He was very friendly and acted genuinely interested in helping out. That is until the conversation turned toward payment. He asked us to put the phone on mute while we discussed what price tier we were willing to pay tonight. By the way, when my wife had called to ask a few basic questions at the beginning, she was informed that the entry cost was around $200. While we skimmed the price points, we noticed that most of the services he had mentioned were only available for the highest tier. The lowest costing tier was $1,399. We got back on the phone with the coach and indicated that we weren’t ready to make a decision tonight and that we were just trying to understand their services. His demeanor changed a bit and tried to make it sound like we weren’t interested in helping our son. Once he understood that we weren’t committing to a payment tonight, he just said something like get back to them, and just hung up the call without even saying thanks or bye. He went from being so friendly and really interested in helping my son to just hanging up. It was quite shocking how he ended it. It was very clear after evaluating the conversation that they were only interested in making a sale as quickly as possible, and not really interested in helping. We never indicated that we would pay at all, just that it wasn’t tonight. No follow up and no offer to help us make a decision coming up. He was just done with us. Very slimy tactics.