Terribly unhelpful airline
We were delayed due to an immigration issue and the call centre did not assist us in cancelling so that we could at least get part of a refund. They rather advised us to try to get to the airport as soon as possible, but when we got there, the airport was closed, no one from the airline assisted and we needed emergency help from the police, army and local politicians to find accommodation at the last minute. It was terrifying for three foreign females to be abandoned in an unfamiliar town like that and then we had to get a flight out on another airline at a much higher cost when Indigo Airlines didn't even try to put us on standby for another flight, which we could have at least paid the difference for. They were extremely cold, totally unhelpful and unbelievably arrogant. NEVER book with them