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Melinda Koerth

United States

1 Reviews
2 Reads
1 Useful

1 review

moboreader.com

Nonstop Charges and No Customer Service Responses

I do not have an active account or subscription anywhere that I can see on any device or with any email account that I have, yet I have been getting charged $19.99 every single Sunday for several months now. I have tried contacting their customer support services multiple times with no responses whatsoever. I'm not even sure if or when I may have signed up for a subscription. The only thing I can think of is I may have signed up for a free trial at one point to see if I liked the app, but deleted the account and the app not long after. However, even without an active account, the charges continue. It is extremely frustrating to not have any reliable way to contact the company and to get the charges to stop. I have had to reach out to my credit card company to try to resolve the issue that way. I would not recommend getting involved with this company or their apps in any way.

2026-06-15Helpful 1