Do not buy a Rotimatic Next
Do not buy a Rotimatic Next. The company pushes forced, automatic background firmware updates over Wi-Fi without your consent, and their software is so poorly optimized that it completely bricked my expensive appliance.My machine is now stuck in an infinite, flashing boot loop on the starting screen. It has been unplugged for over a week to clear the cache, but the moment it is powered on, it flashes endlessly. Because this model is a seamless touch screen with no physical buttons and absolutely no exterior USB ports, there is no way for a consumer to manually reset or flash the corrupted operating system.The worst part is the non-existent customer support. I have reached out multiple times via email and their automated app chat, and I am being completely ignored. There is zero response from Rotimatic. They pushed a broken software update that broke my hardware, and they refuse to answer tickets or provide a fix.If you are considering buying this, beware: you are paying thousands of dollars for a machine that the company can destroy remotely at any time without taking accountability. Unbelievably poor customer service. I am now forced to file a dispute and chargeback with my bank to get my money back.