I was charged automatically
I was charged automatically for a subscription renewal. I contacted support IMMEDIATELY, but they refused to issue a refund. I haven’t even logged into my account or used a single tool during this billing cycle. My usage is 0%. Charging money for services that were never rendered is completely unfair and predatory. Support agents (John) just send automated copy-paste templates without checking my account logs. Be careful, they will steal your money! I was charged automatically for a subscription renewal. I contacted support IMMEDIATELY, but they refused to issue a refund. I haven’t even logged into my account or used a single tool during this billing cycle. My usage is 0%. Charging money for services that were never rendered is completely unfair and predatory. Support agents (John) just send automated copy-paste templates without checking my account logs. Be careful, they will steal your money!