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Marissa Lee

United States

1 Reviews
4 Reads
0 Useful

1 review

Instacart

The Insanely Intuitive Instacart Experience

If I could leave no stars I would, as angry reviewers say. I placed an order while dealing with an incredibly drawn out family matter that required me to be awake for over 24 hours. This order was "delivered" and when I nor the people with me could find it I called the driver, Natari. The phone number was never set up and disconnected leaving me to begin a now 2 day swarm of phone calls with Uber eats and instacart "managers". It has been "escalated", told I am not eligible for a refund and hung up on. I spoke with managers Tracy and Ben and was told I would get a resolution. My resolution is reporting this with my bank and being a thorn in your side because I have the time. :)

2026-06-18