Exchanges/Returns and Customer Service
With regard to my purchase experience (i.e. customer service, ordering, returns, and exchanges) the company does a great job on all fronts. I've bought multiple pieces to try out different colors/sizes and exchanging has always been frictionless. Additionally, I've had pieces go on sale after purchase and the team at Huckberry was able to refund the difference as opposed to performing a return and repurchasing the clothing afterwards to get the discount. Haven't had a bad experience and I've bought around 30 to 40 items over the last 3 years.