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Shawn W

United States

1 Reviews
3 Reads
0 Useful

1 review

Instacart

Website stopped showing Fresh Fund…

Website stopped showing Fresh Fund labels. Messaged support twice. Once on mobile app, the chat page is extremely slow, not usable. Once over web site, was able to get hold an agent, who didn't read the issue I was reporting at all. Just asked me to call Fresh Fund. I asked to report the issue. The agent said allow them to review my chat for 2-3 minutes, about a minute or 2 later, I got a message saying they received no response from me and ended the chat. Absolutely worst customer service ever. One star is too many.

2026-06-22