Absolutely BRUTAL experience
Absolutely BRUTAL experience. Received two items ordered through Best Buy. One from a distributor on their marketplace apparently and one directly from Best Buy. Neither worked with my system so I initiated a return and accidentally attached the wrong return labels to each item. By the time I was informed, I was apparently beyond the window to rectify the system and they were willing to do NOTHING, leaving me with an entire Blink Camera system I couldn't use. They they sent me through three different levels of customer service to tell me the same thing and to suggest I go into a store "just in case they can do something" but with no clarification on whether they can, thus suggesting I potentially waste more of my time. Best Buy has gone down hill badly... This is the kind of customer service I'd have expected from an ecommerce company in 2,000, not 2026. FAIL.