Trash service
I purchased a Nexon Game Card on 06/19, but the code didn't work. After making me wait 4 days, OffGamers support simply claimed I was "redeeming it in the wrong place." However, I contacted Nexon official support, and they confirmed that the PIN was already redeemed on 06/18—the day BEFORE I even bought it! OffGamers sold me a used code and failed to investigate the issue properly. Nexon explicitly stated that OffGamers needs to provide a refund or a replacement. Now I guess I have to wait another 4 days to get the reply? HAHA shit company REAL SCAM COMPANY, DONT BUY ANY SHIT FROM THEM. So sad can't post any screenshot here. Edit : I got refunded by store credits today (6/29) I used it to purchase a new card and it works now. But the appeal process was extremely uncomfortable. It felt like they were telling you, "Just give up on the appeal" You'll receive nearly 10 emails during the process, and each one was not treated seriously. You'll receive at least 5 canned response before they finally start investigating, instead of proactively addressing the issue from the beginning.