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Robin Lietar

Australia

1 Reviews
4 Reads
0 Useful

1 review

Dummyticket

Everything looked apealing, but worst customer service ever

Everything looked apealing, we needed a flight ticket from Australia to France for a VFS french Visa (for an Ivory Coast citizen), the appointment was 2 days afters, very good customer service until you pay. And then it gets very messy, - they tell you the ticket will be processed soon but dont hear back from them in the next 24 hours, scary - they don't reply to most of your calls anymore - when they reply they would find excuses with the length of the name, and even when we would reply to them they would take a lot of time - they eventually sent us a confirmation email that seemed very dodgy and when we asked them to confirm that it works on Etihad they would only send screenshots, but on our end we could not access the confirmation using last name and registration number Given the importance of having real flight tickets we decide to get some refundable ones (Emirates). And obviously dummyticket refused to reimburse. A very bad customer service, if you have something important I would not recommend them at all

2026-06-23