Unfortunately I could not rate ZERO
Unfortunately I could not rate ZERO, so I have to rate one, very unpleasant experience and very bad customer service, after three weeks of my paid and confirmed ticket I received an email that my booked is unpaid and it has been cancelled, when calling they inform that due to internal policy and procedure both tickets got cancelled!!! No even a valid reason, it’s not my fault if your policy and procedure is not efficient. I suggest you to hire a good leaders. So they change my ticket and this cost me a lot of money as I booked hotel and I rented a car after confirming the ticket, I lost big amount of money as I have made non-refundable hotel stay, never ever again.