"Extremely dangerous product and…
"UPDATE: Banggood's VIP Support completely refuses to comply with warranty laws. They are denying a full refund for a life-threatening manufacturing defect where the iScooter iX8 frame snapped completely in two pieces. Since Banggood refuses to corporate, I have now officially filed a case with the Crossborder Consumer Dispute platform in China and reported this dangerous vehicle to the European Safety Gate (RAPEX) authorities. Order number: #115719122#. Do NOT buy from this unsafe company!""Extremely dangerous product and illegal customer service! My iScooter iX8, bought 10 months ago, completely snapped in two pieces during normal use. A catastrophic frame failure that is life-threatening. Banggood support and their dispute team are openly violating EU consumer law by refusing a free replacement or a full refund. They are illegally demanding an extra $80 for a broken, second-hand unit from another customer, or offering a ridiculous 30% refund. Order number: **Order #115719122**. I will escalate this to market authorities and initiate a credit card chargeback immediately."