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Krzysztof Radziszewski

Poland

1 Reviews
5 Reads
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1 review

Lseat.com

Customer service blames you for sending wrong order

Lseat has arguably the worst customer service I have ever experienced. For my first purchase, I made a correct order for Bisque seats for mercedes 560sl. Unfortunately I received a wrong color. Customer service told me they could reimburse me for it but not for the delivery… even though it was a mistake on their part. I decided to try again because everyone can make a mistake, but for the second time on the same order they sent me seats that were made in worse quality, missing star pattern on the seats that was advertised on the photo and again in the wrong color… To resolve the situation, customer service did absolutely nothing. Waited over a week to respond and blaming me for ordering the wrong color, even after I sent them a comparison of the seats they sent me to the color sample… I am really disappointed as I thought a company from Texas would have better reputation. Especially when it comes to customer service. For anyone thinking about getting anything from Lseats, i would advise to completely avoid.

2026-06-24