1 star — Bad experience and order cancelled against my request
I had a very bad experience with this company. After buying a code, I did not receive it. Their website says that 99% of customers receive their code within 1 minute, but that was not the case for me. When I contacted support, they told me there was a delay because their supplier did not have any codes available. This delay was not clearly stated on the website before I placed my order. Support then asked if I wanted to wait or cancel the order. I asked how long the refund would take, because if waiting for the code was faster, I preferred to wait. After they told me the refund could take 48–72 hours, I clearly replied that I did not want to cancel and that I wanted to wait for the code instead. Despite that, one day later they cancelled my order anyway, even though I clearly told them not to. Overall, this was a frustrating experience: I did not receive the code, the stock issue was not shown before ordering, and my order was cancelled against my request.