DO NOT BUY FROM HONOR
Purchased Honor pad 10 in November 2025 as a Christmas gift. In February 2026, a key fell off from the keyboard. I contacted honour and they said that because the item was over the 30 days grade period it would have to be sent to their service centre. Sent it off, and got hit with a bill for £130. I argued that this is manufacturing fault and as a consumer, im within my rights to get it repaired or replaced under warranty. Service centre forward me to Honor. Honor argued over the phone with me and refused to repair or replace under warranty. They offered me £20 off a new keyboard... They wouldn't service a customer that spent nearly £500 on a tablet with accessories originally, to replace a £30 keyboard (after £20 voucher) free of charge. Disgraceful. DO NOT BUY HONOR PRODUCTS THERE IS NO AFTER MARKET SUPPORT!!