wont be using them again
wont be using them again, everything is fine until you have a problem. difficult to get a hold of, held hostage by the online email contact process. still no resolution to the part that was missing out of a filter kit (one seal). 3weeks go by back and forth and i finally spend time on hold to speak with someone. told me they can not move forward without a photo. The part is missing not sure how the photo will help. (just another Cog in their process) I send a photo immediately of the two parts i got and clearly explained what was missing. get another customer service email back later same day statement saying after reviewing your photo the part is not included. So here i go in circles again. The filter kit i ordered is supposed to come with three parts, I only got two! Fact. Its like a big game to them. no one takes it seriously and they hope you will just give up. Poor customer service. Like i said you are fine until something goes wrong! Shop elsewhere, no ownership when they made a mistake. dont waste your time with these business practices.