Horrendous customer service
Horrendous customer service. Ordered almost $1000 of bathing suits. Package was delivered to my locked mailbox completely open with one suit missing. Have tried multiple times this week to get a human to assist me. Only “customer service” is an email BOT who is useless and you have to start the whole process over and over. I have sent photos of the damaged package and details and then they ask all over again the same questions. I would expect top notch service for a company selling $200 bathing suits. If a human doesn’t take care of this I’m returning everything and will dispute the charge with my CC company for the missing piece even though I paid extra for insurance which was useless. Beyond disappointing experience.