The shoes were super cute, customer service, not so much
The shoes were super cute and length and width fit great. There was not enough arch support for the sandals to work for me, so I started the return process. There was a lot of back and forth. Are you sure you want to return them? Yes, please send the return label.... Then they could not find the email tread that had the information. The customer service is not great. I returned the shoes promptly, with all original packaging, including the outer shipping box. (You should keep that if you're not sure you will keep the shoes, you will need it.) I checked the tracking and they arrived this week and I am yet to hear from WYDR customer service or to receive a refund. I am hopeful to hear from them this week.
