This company is deceptive, but corrective.
This company is deceptive. Their website made it appear that they were handling the WHOLE passport cost which was not true at all! It wasn't until they received my payment of $198 that I was informed that I would still have to pay the US Postal Service for everything. If effect, this company basically took my $198 for filling out a form on their website that I could have filled out at the post office. Furthermore, three days after using my credit card, it was used fraudulently by someone so I needed to stop payment and get assigned a new credit card. It was a very bad experience using this company! After complaining to this company, they responded quickly and refunded me the $198. With that in mind I'm changing my rating from one star to three stars.