What Customer Service?
It seemed that as soon as I said I was paying cash and not financing, I was no longer a priority. First, when Alex reached out, he barely left a voicemail. It was just his name. Had my phone not predicted it was tresl I might not have called him back. He took forever to return my calls and always called at the end of the day even after I told him I’m in the EST not CST time zone with small children. He never left a voicemail after that and it up to me to chase him down for help. It just felt like I was a low priority. And even now, I’m not sure I got the best deal because they added temp plates and registration to a vehicle that didn’t need it. I’ve been nothing but irritated with them and I had no choice but to work with them. But based on this experience, I’d never recommend or opt to work with tresl again.