Do not purchase premium subscription - no benefits received and no resolution
I had a very disappointing experience with Anydoc Translator (part of WPS Office). I purchased a Premium subscription, but none of the advertised Premium benefits were activated on my account. Despite paying for the service, I was effectively left using the free version. I made repeated attempts to resolve the issue through every support channel I could find, including email, live chat, and the official Discord server. Unfortunately, I either received no response or no meaningful assistance, and my issue remained unresolved. What was especially frustrating was that when I posted a public comment asking who I should contact to receive the Premium benefits I had paid for, the comment was quickly deleted instead of being answered. That gave the impression that legitimate customer support questions were being removed rather than addressed. Overall, I paid for a Premium subscription but received none of the Premium features and was unable to obtain any effective customer support despite multiple attempts. Based on my experience, I strongly recommend avoiding Anydoc and its overall WPS product, as a quick google shows it's heavily controversial and even described as malware.