*Subject:* Complaint*Subject:* Complaint: 4-Hour Delay & Unhygienic Condition – Sharvan Travels | PNR: SHRQ6MNQ1902
*Subject:* Complaint: 4-Hour Delay & Unhygienic Condition – Sharvan Travels | PNR: SHRQ6MNQ1902 Dear RedBus Support Team, I had booked Sharvan Travels from Pudukkadai to Chennai on 30-06-2026 for the 3:45 PM service via RedBus. *Ticket Number:* TV7M87846813 *PNR No:* SHRQ6MNQ1902 I am writing to raise a complaint about the extremely poor service: 1. *4-Hour Delay*: The bus was scheduled at 3:45 PM. I received a message stating a 2-hour delay, but the bus finally arrived only at 7:45 PM — a delay of 4 hours. 2. *No Customer Support*: The contact number provided for updates was unreachable. I tried calling 20+ times but received no response. 3. *Unhygienic Berth*: The berth was covered in dust. When I raised this with the driver, he refused to take responsibility and said, “Ask Sharvan Travels, don’t ask us.” 4. *Inconvenience Caused*: We had to clean the berth ourselves with paper before we could use it. This is the worst travel experience I have had. Since the booking was made through RedBus, I request you to take strict action against the operator for the mental agony, inconvenience, and time lost. Regards, Rajesh T 8072427040