I love the product and the pricing but…
I love the product and the pricing. I can't stand the cardboard spools but I have been able to learn to deal with them. The reason I'm giving a poor feedback is for the shipping. Some idiot, opens a box and stacks a bunch of smaller boxes together them tapes the shit out of them. There are 2 problems with this, one being that it takes a ridiculous amount of time to cut thru all the tape, plus the spools aren't protected and get damaged in shipping, thus making the cardboard spools even more difficult. In short, the product is good but the shipping procedures are ridiculous. If the shipping doesn't improve, I'll be forced to look for another supplier to keep my 40 machines running.