I was buying cryptocurrency with my…
I was buying cryptocurrency with my virtual card, everything was OK During one of the deposits, I saw a withdrawal block. With a request to go through KYC again This time they asked for a video with a document in their hands and to tell their text. I did it, but they were not satisfied with it, they requested another video with a map and a document and text. For 3 days I've been trying to explain to them that I can't make any video with the map. I only get a template response from the same people (if you believe the names in the emails) I'm tired of waiting and trying to figure out what's going on. I demand an investigation or for more competent people to get in touch ticket（#848391