I am not even able to create an account
I wanted to purchase something. You need an account for that, fine. They currently only allow for SMS OTP (one time password) verification. The thing is: the SMS is never sent. Tried multiple times on the same day. I contacted their support about it and specified sufficient detail. Was asked if I tried via e-mail OTP or SMS OTP. Read the ticket, dude..? Via F12 developer tools I can see a Javascript error when clicking the "Resend" button. It's been 9 hours since I filed the ticket, got 2 replies so far, but no idea when it will be fixed. I can't wait any longer, so I'm skipping my purchase on their platform! If an online platform cannot even handle a simple user registration form, it should just close..?