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Yasmin Hembery

United Kingdom

1 Reviews
6 Reads
0 Useful

1 review

Renew

Rare good customer service

I made an insurance claim for my oak table. I’m with nationwide for contents insurance. I’ve never made an insurance claim ever so didn’t know what to expect. A light literally blew up on my dining table. I never even knew that could ever happen. I am absolutely gutted as I paid a lot of money for this table and I saved for it too. I was sent the link to upload photos from renew and to upload proof of purchase. 1 week later I get the news i will be getting the money to buy my table again. Everyone I spoke to was helpful and understanding. I’m gutted it couldn’t be repaired to be honest but I will be able to buy another table. I don’t normally write reviews but it’s rare these days you get any form of customer service. These guys were brilliant. Thank you. *currently waiting payment*

2026-07-02