WARNING
WARNING: "FlexiFly Plus" is a deceptive trap. Do not buy!I am writing this to warn other travelers about Wizfair's $99 "FlexiFly Plus" (or Flexi Plus) add-on package. During the checkout process, the site uses misleading marketing to make you believe you are purchasing price-drop protection (reissuing your ticket if fares drop) and a $125 cash discount or waiver toward flight changes and cancellations. This is entirely false. This $99 fee ONLY waives Wizfair's internal, arbitrary customer service processing fees. It does absolutely nothing to cover or waive actual airline change fees, airline cancellation penalties, or ticket fare differences.When I realized the interface was intentionally misleading and requested a refund immediately after booking, customer service (agent "Billy") flatly refused, stating the $99 is strictly non-refundable under any circumstance. They pocket your money instantly for a service that provides zero actual airline protection. I have filed formal complaints with Consumer Protection Ontario, TICO, and am disputing the charge with my bank. Avoid this company and book directly with the airline instead!