Don’t touch this company
Don’t touch this company. I ordered from what I understood to be a UK company as the web address was .UK. Now it purports to be a US company but the products are shipped from and more crucially to be returned to China. The bra I ordered was prominently advertised as being ‘super firming and uplifting’. The bra I received 6 weeks later was just thin flimsy stretchy fabric with cheap foam cups inserted through strange open slits. The cups were not attached to the bra and moved and twisted looking ridiculous when tried on. The straps had nowhere near enough adjustment to give any lift and one cup was an inch smaller across than the other. I immediately contacted them to request a return but they refused saying the bra was not faulty even though I sent photos to show the problems. At first they offered a £5 refund, then £9 which I rejected.As I had paid by PayPal I raised a claim with them and at that point realised I had been charged UK vat illegally. The VAT was refunded but the still disputed the refund but then offered £7. Eventually they said they would accept the return but at my cost, fully tracked to China, or a 50% refund and keep the bra, due to the high postage costs I had no alternative but to accept that. I should have checked more thoroughly before ordering but the webpage looked like a UK company with the usual buyer protection, they are not even the US company they also pretend to be, scammers.