As a first time customer
As a first time customer, I walked and didn’t realize that it was a pickup center only. The employee at the front explained to me how it worked and then asked me what I needed and he helped me on how to purchase the items right there and just wait for them. As long as they had them in stock, which they did. He also helped me through the process of purchasing the items on their lobby customer computer. He also explained to me that as long as I signed in and had already verified that I was a veteran, the system would automatically take off the correct amount for the discount.