I wasted over $2000 on your products
I wasted over $2000 on your products. I have purchased your Neptune 3+. And had numerous issues with it to the point where I had bought a secondary Neptune 3+ and the same issues continue. Getting in contact with your customer care team for technical support team. It’s practically impossible and useless. Waiting for spare parts to come in The mail was ridiculous almost 5 weeks. As of now, I’m the only thing I would purchase from your company is just your PLA. As a purchasing another machine from you, I don’t know if that would ever happen again