With High hopes without reading reviews…
With High hopes without reading reviews (lesson learned) will never buy from them again and recommend everyone stay away from this place. I bought a frog, arrived fine till a few hours later. Woke up from a nap and found him dead. I took a pic of him in his tank, and tank itself. I was trying to get info on the possibilities issues, and got a response later after i had to dispose the dead. The email gave specific instructions to take a pic of the frog upside down and on the box it came in. Could only send a pic of the frog dead in its enclosure and the box itself. The next email response indicated that they couldn't verify the date the pic was taken. Wasn't looking for a return, just knowledge in general and the way i was treated as if being a customer didn't matter. Their lack of responsibility, and overall way of taking care of things the right way is at its best below everything i've ever seen. I will never go through them again, and have found better places with far better results because of this. Thank you Backwater for letting me experience this so i can achieve better results from others more reliable and dedicated!