Lenovo Laptop Incident(s)
While my Lenovo laptop is finally working, it took some back bending to get here. When initially looking for a Lenovo laptop (a brand I trusted), I would go on the Best Buy website, inspect the computer's specs and price, and order it for pickup in store. However, every time I picked up the computer and began using it, there was some strange issue that did not seem possible to solve just through internet troubleshooting. When taking it to Geek Squad, they did not offer any solution and therefore I had to exchange it for another Lenovo laptop of the same model. I ended up replacing the model 4 times because of similar issues before switching to a different model. While I would usually blame manufacturers for poor design, I noticed that employees at Best Buy sometimes did not take proper care of their equipment (one time witnessing an employee drop the computer in its packaging right before handing it off to me). Overall, whether the manufacturers of Lenovo or the employees need to improve their methods of care, I have overexerted my energy when searching for a computer.