I ordered from Exclusivia in early May…
I ordered from Exclusivia in early May and still have not received my items. I have contacted them several times via WhatsApp and email, but my messages have largely been ignored and I have not been given any meaningful update. They sent me a screenshot suggesting that an order was in progress, but when I asked for the tracking number and clarification as to which order it related to, I received no response. At this stage, I have very little confidence that my order will actually be delivered. This has been a very poor customer experience.