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jmata

United States

1 Reviews
9 Reads
1 Useful

1 review

Peloton (North America)

Received a new broken Tread - Peloton won't replace

We purchased a new Tread at the end of May 2026. It was delivered on June 17,2026 and was not working. The tech support advised that we keep the unit and repair it since that would be faster and were assured it would be fine. We are now on July 7, with two different repairs and still a non-functioning treadmill. They refuse to replace it since we "went the parts route." They are offering an additional part that we would be charged for on a new Tread that has NEVER worked!!

2026-07-09Helpful 1